Programs & Services

Access to Healthcare

Family & Children’s Service is the lead agency for Get Covered Tennessee, the coalition that provides Affordable Care Act (ACA; Obamacare) outreach, education and enrollment assistance across the state of Tennessee. If you need assistance with insurance, please call our Get Covered Hotline at 615-724-1339 or 866-475-7879.

If you would like one our our Healthcare Access Specialists to contact you and assist with your health insurance questions, please click here and complete this form.

To schedule an appointment with a Healthcare Access Specialist, please click here.

Health Assist Tennessee provides under and uninsured Tennesseans with access to low and no-cost community-based health care resources, including medical, dental, vision, prescription, mental health, and other resources.- For English call 615-313-9972 or toll free 1-800-269-4038

- For Spanish call 615-227-7568 or toll free 1-800-254-7568

- For Kurdish/Arabic call 615-313-9840 or toll free 1-877-652-3046

The State Health Insurance Assistance Program, or SHIP, provides free and objective outreach, education and enrollment assistance for Medicare insurance and related benefits to help seniors select the best Medicare products for their situation. FCS now partners with the SHIP program to provide these services in eight Tennessee counties. To contact SHIP, please call 1-877-801-0044.

Language Services is a fee-for-service program providing professional interpreter services in nearly 30 languages and dialects for healthcare and social service providers, their patients and clients, via video-conference, telephone, and on-site interpreting.